Free shipping to 60+ countries on orders over $400

FAQs

How do I place my order?

Simply choose your style on the product page then click the “Add To Cart” button and follow the simple steps to complete your order.

We’ll prepare your order and let you know when it's on its way!

How long will it take to ship my order?

Orders typically ship within 5 to 10 business days. For international orders, transit will take an additional 1 to 2 weeks.

My tracking number isn’t working

Tracking numbers can take 1-2 days to appear in the shipping carrier's system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact the shipping carrier.

I need help with a late order

Orders typically ship within 5 to 10 business days. For international orders, transit will take an additional 1 to 2 weeks.

If your order has not arrived after 10 business days (domestic) and 20 business days (international), please contact our team, we are happy to assist.

What type of payments do you accept?

We accept Visa, Mastercard as well as Paypal.

When will my card be charged?

Just after your order has been successfully placed.

How secure is my personal information?

We adhere to the highest industry standards to protect your personal information when you checkout and purchase.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

Unique Experience: QueenzWigs.com delivers a distinctive online shopping experience, setting us apart in the industry. We offer the finest wig brands and hair styles, backed by our experts' recommendations to ensure you get the best.

Expertise You Can Trust: Our Wig Expert team boasts unparalleled knowledge in human hair and synthetic wigs and hair toppers, whether you're new or long-time wearer.

Tailored Excellence: Expect the highest quality products, comprehensive education, trucolor charts, and exceptional customer service, all personalized to your needs

Decades of Dedication: With over 25 years in the beauty and hair business, we're your trusted source for wigs, hairpieces, hair toppers, and extensions.

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